The staff were great, excellent customer service by front desk staff like Mohammed and one other lady I forgot her name. Room was very clean, bed was cozy, bathroom was very clean with spacious bath tub. WiFi was great and restaurant was nice with great service by staff. Swimming pool was okay 👍🏽 especially the hot pool. Location was great too, very close to grocery shopping, malls etc
Anne
أغسطس ٢٠٢٤
I liked how parking was included, with lots of spots to choose from I liked the room layout as well and good AC
Jewel
أكتوبر ٢٠٢٤
Very friendly staff, Frank the front desk manager was very helpful and always greeted us when he saw us. Rachel the bartender was very friendly and funny, always going above and beyond. She always asked which game we wanted to watch on the TV. Definitely an asset to the bar/restaurant.The food in the restaurant was fantastic, drinks as well. They have an amazing prime rib special on Wednesday night. Overall experience was fantastic and would definitely stay there again. Close to downtown, gastown and cruise port. Washer and dryer available which was an asset for us.
Holly
يونيو ٢٠٢٣
We have stayed here many times. The rooms include a sitting area with a couch and a chair, a desk and chair, a small refrigerator, two sets of dishes, a bathroom with a tub/shower, and a separate bedroom. It is easy to eat breakfast in your room if you bring food with you. The bed is comfortable and there is adequate storage for clothing. It's located within walking distance of several restaurants and a Save On supermarket which has a Starbucks. The hotel restaurant, Acqua, has a very good Happy Hour and wonderful cheesecake. The room is serviced daily.
William
مايو ٢٠٢٣
Perfect room. The bed was very comfortable. Bathroom was clean and shine! The suit includes kitchen with all necessary utensils. We didn’t cook nothing, but it’s perfect if you will stay more than couple days 👌
Alisa
أكتوبر ٢٠٢٤
Location was great, easily accessible. parking lot is well lit. Spacious lobby. Room had good and necessary amenities for family. Housekeeping was accommodating with requests.
Mahbubul
مايو ٢٠٢٣
The location of this hotel to the sky train was very handy. The staff was pleasant and the rooms were clean.
Erica
أكتوبر ٢٠٢٣
I was allowed late checkout at no cost.
Rwamahe
أغسطس ٢٠٢٤
Excellent hotel, great staff. My first trip to Burnaby for business. I look forward to being a repeat visitor.
Lori
يناير ٢٠٢٤
The front desk staff was incredibly friendly! The room was very spacious and everything was so comfortable! The kitchenette was just right for my needs!
Mira
يوليو ٢٠٢٤